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ShuttlewrightTrust and security
Security DeskGovernance matrix

Updated October 15, 2026. The first table describes how the service works today. The second is a proposal and is not built.

Governance matrix

How it works today Live

Who can do what, in which scope, with what check, and whether it is written to the audit log. There are no separate roles inside a workspace yet: every signed-in user of a workspace can do everything listed for it.

ActionWhoScopeApproval or guardIn audit log
Upload or delete a sourceAny signed-in user of that workspaceTheir own workspace onlyNone built in. Deleting a source also deletes the drafts that cited it.Yes
Change a connector or API keyAny signed-in user of that workspaceTheir own workspace onlyNone built inYes
Generate a draft answerAny signed-in user of that workspaceSources already in that workspaceDraft appears only when matching evidence exists. It is a suggestion, not an answer.No. Each draft records which model, if any, worded it.
Send a question and matching sentences to Cloudflare Workers AIThe service, automaticallyThat one question and its matching sentencesOnly when evidence matched. Nothing else from the workspace is sent.No (see draft record)
Use a draft in a customer-facing answerA person at your companyTheir own reviewRequired: a person must review before sending. Security Desk does not send answers for you.Not in the app. It happens outside it.
Delete all workspace dataAny signed-in user of that workspaceThe whole workspaceNone built in. It also removes the workspace audit log.Removed with the data
Support or operations access to the databaseShuttlewright staffDatabaseNo formal access reviews yetNo. The audit log does not record staff views.

Proposed role matrix Proposal, not built

A structure we would like to build so that who may do what can be set per person. None of this exists today. Today there is no multi-user role system, no single sign-on and no multi-factor sign-in.

RoleMay doApproval rule
OwnerAdd and remove people, change connectors and keys, delete the workspaceApprove a request from a Reviewer to widen access
ReviewerApprove or edit drafts, mark a packet ready to useSecond Reviewer for answers about security controls
ContributorAdd sources and generate draftsCannot approve their own draft
ViewerRead approved answers and their citationsNone needed. Read only

Limits that stay true

  • Draft answers are suggestions. A person at your company reviews them before they are used.
  • No SOC 2 or ISO 27001 certification, and no penetration test report.
  • Draft generation is not in the audit log today.

Questions: fuseini.metadata@gmail.com.